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The agent should ask a short sequence of questions that reflects the company’s actual sales process. It should not interrogate every visitor with a long form. The goal is to gather enough evidence to determine whether a conversation is commercially useful.

The agent can convert answers into a transparent qualification score. The score should not be a mysterious number generated without explanation. It should reflect business rules that sales and marketing teams agree on.

Disqualification should be useful and respectful. The objective is not to block people unnecessarily. It is to prevent the sales calendar from becoming the default destination for every inquiry.